Coronavirus (COVID-19) FAQ

We know there are a lot of concerns in our community about COVID-19, the emerging Coronavirus.

At LCFL, we maintain preparedness for a wide array of infectious diseases, including new emerging diseases as well as regular occurrences like the flu. Below, please find answers to some frequently asked questions about COVID-19 and what we as an agency are doing to prepare for potential scenarios. Please note that this is an evolving situation, and information below will be updated as we receive new information from the CDC, state health organizations, and other partners.

If you or your loved one are a current patient and someone in your home is experiencing new flu-like symptoms, please contact your case manager.

What We Are Doing

  • Due to the exceptional situation COVID-19 has created, Lower Cape Fear LifeCare has modified its usual visitation guidelines as we consider the health and safety of our patients, visitors, and team members a top priority:

    • Visitation hours will be from 8 a.m. – 8 p.m.
    • All visitors must be screened at the front desk before entering patient rooms and comply with enhanced hand hygiene.
    • Visitors will not be allowed to congregate in common areas of the care center.
    • Daytime Visitors: Only 2 immediate family visitors will be allowed at a time. Immediate family includes parents, significant others, siblings, children, and clergy. Additional visitors must wait outside the building.
    • Overnight Visitors: Only 1 immediate family visitor will be allowed from 8 p.m. – 8 a.m. Visitors who exit the building will not be granted re-entry.

    Thank you for your patience and understanding as we work to ensure continued patient care while assisting with our nation’s preventative efforts.

About Coronavirus (COVID-19)

(Information supplied by the CDC, NC DHHS and SC DHEC)


Manage Anxiety & Stress (tips from the CDC)

Coronavirus (COVID-19) FAQ

Quality Counts

New Hanover Regional Medical Center, Novant Health Brunswick Medical Center, and Columbus Regional Healthcare System choose Lower Cape Fear LifeCare to provide palliative care to their patients.

Don’t Wait

Only 10% of our patients take advantage of the full Medicare hospice benefit which includes ALL medical care, medications, equipment and visits related to diagnosis.

To find out if you or someone you love qualifies for hospice, call 800.733.1476 or fill out the below form:




Lower Cape Fear LifeCare is a nonprofit organization dedicated to providing access to the highest quality LifeCare, education, and supportive services to our patients, their families, and the communities we serve.


FAX:  910.796.7903


Lower Cape Fear LifeCare
1414 Physicians Drive
Wilmington, NC 28401
910.796.7900 or 800.733.1476
FAX: 910.796.7901


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On January 1, 2020, Lower Cape Fear Hospice formally changed its name to Lower Cape Fear LifeCare to better represent the spectrum of care and support they provide those in our community.