Quality and Accreditation

Since our inception, we have only implemented the highest-level of care for our patients: 92 percent of patients’ families surveyed would recommend Lower Cape Fear LifeCare (the national average is 84 percent), according to a hospice satisfaction survey.

We have consistently ranked significantly higher than the national average:

  • Our overall rating of care was 87 percent (compared to 80 percent),
  • We ranked 84 percent in receiving timely care (as compared to the national average of 78 percent).

Evidence of our dedication to patient service and making a positive difference in our patients’ lives is reflected in our accreditations and distinctive qualities.

Quality

  • New Hanover Regional Medical Center, Columbus Regional Hospital and Novant Health Brunswick Medical Center choose Lower Cape Fear LifeCare as their quality partner to provide palliative care to their patients.
  • We are the palliative care provider to more than 40 area assisted living and skilled nursing facilities.
  • We are the ONLY hospice in the region with full-time physicians on staff.
  • Our clinical team members are experts in pain and symptom management.
  • Sixty percent of our physicians, 40 percent of our nurses and 10 percent of our aides have earned their Certification in Hospice and Palliative Care.
  • We are dedicated to the specific needs veterans have at the end of their lives. Through our veteran-centered programs and ceremonies, we acknowledge and honor the service they have given our country. Lower Cape Fear LifeCare has achieved a Level Four Partnership in the We Honor Veterans program.

Hospice Care Centers

  • Our care centers are available exclusively for Lower Cape Fear LifeCare patients, and they can be transferred 24-hours-a-day.
  • Our care centers have full-time physicians on staff.
  • We provide acute, respite and residential patient services to meet all levels of care needs.

Honors and Accreditations

  • We are a 2017 Hospice Honors Recipient awarded by Healthcare First.
  • We are accredited by the Accreditation Commission for Health Care.
  • We are a “deemed provider” for the Centers for Medicare and Medicaid Services. This means we have met or exceeded the quality standards required by Medicare and Medicaid.

Compliance Policies and Information

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800.733.1476

OUR MISSION:

Lower Cape Fear LifeCare is a nonprofit organization dedicated to providing access to the highest quality LifeCare, education, and supportive services to our patients, their families, and the communities we serve.

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910.796.7937
800.207.6908
FAX:  910.796.7903
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HOME OFFICE

Lower Cape Fear LifeCare
1414 Physicians Drive
Wilmington, NC 28401
910.796.7900 or 800.733.1476
FAX: 910.796.7901

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On January 1, 2020, Lower Cape Fear Hospice formally changed its name to Lower Cape Fear LifeCare to better represent the spectrum of care and support they provide those in our community.