New Name. New Look. More Services. Same Excellent Care and Support.
Lower Cape Fear Hospice is now Lower Cape Fear LifeCare!
With 2020 being our 40th anniversary, the time was right to not only celebrate our past but to look toward our future. For many years, we’ve been expanding our programs and services offering palliative care, extensive grief care, piloting a dementia care program in New Hanover County, and expanding educational offerings to community members and local healthcare providers. Our name change signifies this growth and positions us to expand even more. As Lower Cape Fear LifeCare, we’re excited about touching the lives of even more people in our community with our expert care and compassionate support.
Naturally, when change occurs people want to know why or how it may affect them. We’ve assembled some Frequently Asked Questions below to give you the answers you need and want.
During the past 40 years, Lower Cape Fear Hospice has expanded into additional locations, merged with Mercy Care in South Carolina, and added additional types of services, while always providing support and care for individuals and families in our local communities. Changing our name to Lower Cape Fear LifeCare reflects our ability to serve more patients and families affected by changing healthcare needs.
Nothing! If we currently serve you or your loved one, you will still receive the highest quality of care – all you’ll see is a new name and logo on the forms and information you get from us, but that’s it!
What does this mean for me, as someone who refers potential patients and families who need services?
If you are a medical professional who has referred patients to us, your patients will continue to receive expert hospice and palliative care as we continue to expand our spectrum of services and become an even greater resource to you, your team and your patients.
Yes! Lower Cape Fear Hospice and Mercy Care both began because a small group of people wanted to ensure that those in our community had the option of a peaceful, dignified, pain-free death at home, embraced and supported by our community. While we are excited that we have been able to expand and increase our offerings, our hospice program remains at the core of our agency’s focus and future: navigating your needs and supporting your goals of care.
Along with changing our name, we wanted a visual change to represent the ways we are moving forward and expanding. Our new logo represents the history of Lower Cape Fear Hospice and Mercy Care, as well as the future of our agency.
Over the last decade, we have expanded into palliative care and dementia care, and enhanced our grief care and educational offerings, in addition to our long-standing hospice care and volunteer care programs. We are a resource and partner to the community, helping families through some of life’s most challenging healthcare issues.
We understand that finding the best care options can be confusing. You can always call us at 1-800-207-6908 to speak to someone now and quickly get answers about the care options available for you and your family.
LifeCare is access to health care that provides people with a spectrum of health services from palliative care through hospice care, at any point in their lives, wherever they call home. LifeCare also provides support and education to loved ones and care givers throughout the stages of illness and the grieving process.
If you or a loved one is living with a chronic or serious illness, we can help improve quality of life for the whole family. Call us today at 800-733-1476 to find out more about any of our services or programs.
Our compassionate and expert care teams coordinate with you, your doctors and loved ones to navigate your physical, emotional and spiritual needs, supporting your goals of care, in your home or the place you call home.
When treatment is no longer available or desired, we’re here to provide high-quality, compassionate care and support for you and your loved ones.
If acute around-the-clock care is needed, Lower Cape Fear LifeCare is the only area hospice provider that operates inpatient care centers keeping you close to your friends, family and other support networks you have in the community.
We’re your partner as you navigate complex health care situations, coordinating with your doctors to support your current treatment plan, and helping you manage pain and symptoms to improve quality of life for you and your loved ones. Providing a better quality of life for you and your family while treatment is ongoing.
If you are currently receiving treatment for a chronic or serious illness, including but not limited to cancer, COPD, lung disease, liver disease, diabetes, or ALS, we can help.
We equip and empower caregivers to navigate the challenges of dementia while providing wide-ranging care, resources and support for patients and their loved ones, throughout the disease’s full progression.
Please note that our Dementia Care program is now being piloted in New Hanover County only.
We provide families with extensive grief support as they work through life’s changes, free of charge to anyone in the community who has lost a loved one.
Our extensive grief care program provides individual counseling, grief groups, and Healing Arts workshops for adults; and individual, in-school, summer camp and Family Days for children.
We consider it an honor to serve those who have served our country.
Veterans have specific issues at end of life due to their time in services. Our interdisciplinary teams are aware of these and identify veterans at time of admission to help aid them developing a plan of care that takes veterans needs into consideration. Our team also works to recognize and honor our veteran patients for their service to our country to ensure they know their service is appreciated.
We are your education resource, offering free workshops covering a wide range of topics, to empower you to make informed decisions about complex healthcare needs when the time is right.
From an overview of services and programs, to workshops such as our Compassionate Lab Simulation Experience and advance care planning, we can help provide the information you need at a conference or workshop we’re hosting, or to your own organization or group. We can help you understand your options for care.
Advance care planning is a gift you give your family. Our knowledgeable and understanding staff will help you communicate your wishes now, before a crisis occurs, to your family and doctors.
We began the Begin the Conversation educational initiative in 2009 to help people understand and document their advance care wishes to ensure those wishes are carried out in the case of an emergency when you maybe unable to communicate. Documenting advance care wishes also relieves family members from having to make tough decisions at an extremely emotional and stressful time.
Come to one of our free workshops! We can talk you through the process, provide you with the forms you need, and even notarize them for you. Plus you’ll get one of our free workbooks that helps you document other important wishes and information your loved ones will need.
Our volunteers “see” you and not your situation in life, helping remove the burdens of illness so you and your loved ones can focus on your life as a family.
Lower Cape Fear LifeCare was founded by a group of dedicated volunteers who wanted to ensure those in our community had the option of a comfortable, dignified death at home. Throughout our history, volunteers have been at the heart of our agency providing companionship and respite to families.
Today our volunteers provide a wide-variety of services in addition to companionship and respite including planning Celebrate of Life ceremonies, providing Meals of Love, being there to help provide care and exercise for beloved pets, doing outdoor chores like mowing the grass and washing the care, helping fulfill bucket list wishes, honoring veterans for their services, providing professional services such as hair care and more. In the end, they become the neighbors and friends you never knew you had at a time when you need them most.
Through your donations, you make a difference in the lives of neighbors facing serious illness or end of life, supporting a 40-year mission of compassion and excellence in your community.
While our name and look have changed, our nonprofit status has not. No one is ever refused care based on their ability to pay.
“We have had the help of Lower Cape Fear LifeCare palliative care for our Mom for 2 years. They have been amazing. They have PA’s, nurses and volunteers checking in on her weekly as well as making sure she has a fall mat by her bed and a wheel chair. Today they brought her gifts, balloons, a card and a cake for her 90th birthday!”
Daughter of Patient
Lower Cape Fear LifeCare ranked higher than the national average in all eight categories, as rated by caregivers on a hospice quality survey, for both its North Carolina and South Carolina operations.
Only 10% of our patients take advantage of the full Medicare hospice benefit which includes ALL medical care, medications, equipment and visits related to diagnosis.
To find out if you or someone you love qualifies for hospice, call 800.733.1476 or fill out the below form: